FAQ: iNotes

1. What is an iNote?
2. What is a moderated iNote?
3. How do I create an iNote?
4. How do I or visitors to my eBoard post a new iNote entry?
5. What is iNote email notification?
6. How do use the iNote email notification?
7. How do I know when there are new postings to my moderated iNote that I need to approve?
8. How do I approve iNote entries?
9. How do I delete iNote entries?
10. What do I do if someone posts something inappropriate to an iNote?
11. How do I make an iNote moderated?
12. How do I prevent further postings to an iNote or disable iNote altogether?
13. The times on my iNote entries are wrong. Why?
14. Why can't I see the iNote entry I submitted?

What is an iNote?

An iNote is an online discussion that is an option on a note (see What is a note?) which allows visitors to post comments. iNote comments can be private or shared depending on the type of iNote you select - either moderated or unmoderated.(see What is a moderated iNote?).

What is a moderated iNote?

A moderated iNote allows users to add comments to the note, but the comments can only be seen by the board owner until they are approved. Once the comments have been approved, they can be seen by everyone who visits the eBoard. If a comment is posted that you don't want to approve, you can delete it instead.

How do I create an iNote?

You can turn any note into an iNote either when you are posting it, or at a later time. Follow these steps:

1. Enter admin mode (see What is admin mode?).
2. If you are posting a new iNote, click the add a note link and enter the title and text of your note. If you are changing an existing note into an iNote, click the edit link on the note you want to edit, or click on the note and then click the edit note button.
3. Scroll down to the bottom of the note and look for a control labeled iNote status.
4. Select Moderated if you would like to create a moderated iNote (all postings must be approved by you before visitors can see them) or Unmoderated if you would like to create an unmoderated iNote (postings appear immediately).
5. Scroll down to the bottom of your note and click submit.

How do I or visitors to my eBoard post a new iNote entry?

Follow these steps:

1. Click on the iNote.
2. Enter your name in the your name box.
3. Enter your message in the your message box (or paste your content from another location).
4. If you would like edit the text or spell-check your message, use the options available in the editing tool bar.
5. Click submit.

What is iNote email notification?

The iNote email notification will let you know when a comment has been added to any of the iNotes on your eBoard(s). The email will be sent to the email address in the Control Panel of your eBoard on the Passwords tab.
Note: Be sure to check that your email address is correct before turning on the iNote email notification or you will not receive the email!

How do I use the iNote email notification?

Follow these steps:

1. Enter Admin mode (see What is admin mode?).
2. Select Control Panel on the top of your eBoard above the Title Banner.
3. On the Admin tab next to iNote email notification, select one of the following options:
   1. disabled - you will not receive an email notification
   2. each entry - you will receive an email notification with each comment added to your iNote(s)
   3. once daily - you will receive a summary email notification once a day
4. Click submit to save your changes.

Note: This option can be changed at any time.

How do I know when there are new postings to my moderated iNote that I need to approve?

There are several ways to check your eBoard for new postings.

1. If you have the iNote email notification option selected, you will receive an email that a posting has been made to your Note.
2. When you enter your eBoard in admin mode the image for the iNote will blink to indicate that your iNote has entries posted that need to be approved.
3. When you edit an iNote (see How do I make changes to a note?), any unapproved postings will show up near the bottom of the edit page in a red box labeled unapproved postings.

How do I approve iNote entries?

Follow these steps:

1. Enter admin mode (see What is admin mode?).
2. Click the edit link on the note you want to edit, or click on the note and then click the edit note button.
3. Scroll down until you see the red box labeled unapproved postings. If this box does not appear, you don't need to approve anything.
4. For each posting that you wish to approve, click the box in the column headed by a green check mark. If there are any postings that you wish to delete, click the box in the column headed by a red X.
5. Scroll down to the bottom of your note and click submit.

How do I delete iNote entries?

Follow these steps:

1. Enter admin mode (see What is admin mode?).
2. Click the edit link on the note you want to edit, or click on the note and then click the edit note button.
3. Scroll down until you see the iNote entry you want to delete. Check the box in the column headed by a red X.
4. Scroll down to the bottom of your note and click submit.

What do I do if someone posts something inappropriate to an iNote?

In many cases, the best action may be to simply delete the inappropriate iNote entry (see How do I delete an iNote entry?). Keep in mind that, if your iNote is moderated (see What is a moderated iNote?), no one else can see iNote postings until you have approved them, and you do not have to approve anything you feel is inappropriate.

However, in serious cases, it may be appropriate to take up the issue with your local law enforcement. It is entirely up to you whether you wish to take this action and eBoard cannot offer you legal advice. If you do wish to pursue legal action, we recommend that you do not delete your iNote, as it may be needed as evidence. Instead, you may wish to move it to your archive tab, where it cannot be seen by visitors (see What is the archive tab?).

Our system records the IP address of the person who posts each iNote entry. When you are in admin mode (see What is admin mode?) and you view an iNote, the IP address of the poster will be listed just after the name they supply. In some cases, it may be possible to use this information to determine who posted the iNote entry in question, but eBoard cannot assist you in this task.

How do I make an iNote moderated?

Follow these steps:

1. Enter admin mode (see What is admin mode?).
2. Click the edit link on the note you want to edit, or click on the note and then click the edit note button.
3. Scroll down until you see the control that says iNote status. Set the status to Moderated.
4. Scroll down to the bottom of your note and click submit.

How do I prevent further postings to an iNote or disable iNote altogether?

Follow these steps:

1. Enter admin mode (see What is admin mode?).
2. Click the edit link on the note you want to edit, or click on the note and then click the edit note button.
3. Scroll down until you see the control that says iNote status. If you want to leave the current postings in place but prevent visitors from posting any new options, set the status to View Only. If you want to prevent further postings and erase all existing postings, set the status to Off.
4. Scroll down to the bottom of your note and click submit.

The times on my iNote entries are wrong. Why?

It is likely that the time zone on your eBoard is set incorrectly (see Why does my eBoard have a time zone and how do I set the time zone?).

Why can't I see the iNote entry I submitted?

There are two possibilities.

1. If you submitted the iNote recently, the most likely explanation is that the iNote is moderated and the owner of the eBoard has not approved it yet. If you know how to contact the eBoard owner, you can ask them to sign in and approve your posting.
2. If your iNote posting was previously visible and has now disappeared, the eBoard owner has most likely deleted it.

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